Privacy Policy
At Copacetic Originals, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website, create an account, subscribe to our communications or purchase our products.
Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Account login details
- Payment information
- Device and browser information
- IP address
- Website usage and analytics data
How We Use Your Information
Your information may be used to:
- Process and fulfil orders
- Manage customer accounts
- Provide customer support
- Improve website performance and user experience
- Send order confirmations and shipping updates
- Notify you of new arrivals, limited drops and exclusive offers
- Prevent fraud and maintain website security
- Comply with legal obligations
Payment Security
All payments are processed through secure third party payment providers. Copacetic Originals does not store complete payment card information on its servers.
Cookies
Our website uses cookies and similar technologies to improve functionality, remember preferences, analyse traffic and enhance your browsing experience.
You may disable cookies through your browser settings, however certain website features may not function correctly.
Sharing of Information
We do not sell, rent or trade your personal information.
Information may be shared with trusted third party providers where necessary to:
- Process payments
- Deliver products
- Provide website services
- Perform analytics and marketing services
- Comply with legal requirements
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your information
- Withdraw marketing consent
- Request a copy of your stored personal data
Marketing Communications
If you subscribe to our newsletter, you may receive updates regarding:
- New arrivals
- Limited drops
- Exclusive offers
- Brand announcements
You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.
Data Security
We implement appropriate technical and organisational security measures designed to protect your information against unauthorised access, loss, misuse or disclosure.
Children's Privacy
Our website is not intended for children under the age of 13 and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated revision date.
Contact Us
For questions regarding this Privacy Policy or your personal information, please contact:
Copacetic Originals
Email: info@copaceticoriginals.com
Website: www.copaceticoriginals.com